Tek PC Solutions | Privacy Policy
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Introduction

We, TekPC Solutions, The Company, respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the information we may collect at TekPC Solutions stores, online at www.tekpcsolutions.com (“Website”). Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By accessing or using this, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes deemed to be acceptance of those changes, so please check the policy periodically for updates.

OPT OUT OPTION : Customers have the option of removing their information or stop receiving messages from our company by sending an email to billing@tekpcsolutions.com .

 

INFORMATION WE COLLECT : We collect several types of information from you in various ways when you interact with us, including information by which you may be personally identified, such as your name, postal address, telephone number, credit/debit card or other payment method information, date of birth, or e-mail address (“Personal Information”). We collect this information directly from you when you provide it to us, automatically as you navigate through the Website, or through third parties. Information collected automatically may include usage details, IP addresses and other information collected through cookies.

 

INFORMATION YOU PROVIDE US : The information we collect may include, among other things: Information that you provide when establishing an account with us or placing an order in our stores, on our Website ; Information when you enter a contest or promotion sponsored by us and when you report a problem with our Website; Records and copies of your correspondence (including e-mail addresses), if you contact us; Your responses to surveys that we might ask you to complete for research purposes; Details of transactions when you make an online or in-store purchase from us; Information you may be required to provide regarding contact, billing, payment or other financial information before placing an order through our Website; Information regarding your participation in a rebate or warranty program offered by us or a third party; Your search queries on the Website; and Information that you provide when you communicate with any or our departments such as customer service, sales or technical services through the Site, telephone, chat or mail.You may also provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website, or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

 

Catalog Requests and Email Newsletter Subscriptions : Upon placing an order with us, you may begin receiving our email newsletter, unless you opt-out of receiving such communications. Furthermore, the welcome email will alert you if someone else has entered your email address into our email newsletter subscription list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from us.

 

Mobile : When you open our website, we may receive information about your mobile device and your location, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices give you the ability to disable the device’s location services. You should contact your mobile service carrier or your device manufacturer if you have questions about how to disable your device’s location services.

 

Usage Details, IP Addresses, Cookies and Other Technologies : As you navigate and interact with our Website or App, we may automatically collect certain information about your equipment, browsing actions and patterns, including: (i) details of your visits, traffic data, location data, logs and other communication data and the resources that you access and use of the Website; and (ii) information about your computer, device, and internet connection, including your IP address, operating system and browser type. The information we collect is statistical data. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website according to your individual interests, speed up your searches, and recognize you when you return to our Website. The technologies we use for this automatic data collection may include:

 

  • Cookies: A cookie is a small file placed on the hard drive of your computer or device. Through the use of cookies, we may also collect and analyze the IP address used to connect to the Internet; computer and connection information such as your browser type and version; operating system, and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around the Site including the date and time. You can generally set your browser and device to reject cookies or to notify you when you are sent a cookie. However, if you reject cookies we may not be able to offer you personalized services, you may be unable to access certain areas of the Site, and we may be unable to accept any online orders from you.

 

  • When you use the Website, or the content therein, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include advertisers, ad networks, and ad servers, analytics companies, your mobile device manufacturer, and your mobile service provider. These third parties may use tracking technologies to collect information about you when you use the Website. They may use this information to provide you with interest-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible provider directly.

 

2. USE OF INFORMATION COLLECTED BY US : We use information that we collect about you or that you provide to us, including any Personal Information to: present our Website and its contents to you; improve your experience on the Site; provide you with information, products or services and to communicate with you about information that you request; fulfill any other purpose for which you provide it; provide you with notices about your account; carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; notify you about changes to our Website, or any products or services we offer or provide though it; allow you to participate in interactive features of our Website; or help us target specific offers to you, to help us develop and improve our Site, and to tailor our Site to your interests. We may also use such information in any other way we may describe when you provide the information or for any other purpose with your consent

 

3. DISCLOSURE OF YOUR INFORMATION : We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. In addition, we may disclose Personal Information that we collect or you provide as described in this privacy policy:

 

To Service Providers: We may employ other companies or individuals to provide certain services to, or on behalf of, us such as fulfilling orders, delivering shipments, sending postal mail or e-mail, analyzing customer lists and data, processing rebate transactions, providing warranty services, or performing marketing or consulting services. These third parties (“Service Providers”) may be given access to your Personal Information needed to perform these services, but will not be permitted to use your Personal Information for any other purpose.

 

To Credit Card Companies: If you place an order, the Personal Information you provide is transmitted to your credit card company to verify and authorize your purchase. At certain times we may offer financing options with or without third party participation. If you use a financing option, information provided by you (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to a third party for processing.

 

To Third Party Marketing Partners: From time to time we might establish a business relationship with other third parties whom we believe are trustworthy. In such cases we might license, exchange, share and/or cross-reference information, including your name, postal mailing address, telephone number or email address that will enable such third parties to contact you regarding products and services that may be of interest to you.

 

To Shippers: We may share your information, such as your name, telephone number and shipping information, to third party shippers (such as UPS, FEDEX and the United States Postal Service) to deliver your product(s). There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers have to give your information, such as your name, email address, postal address, and telephone number, for the sole purpose of fulfilling your order.

 

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

  • To comply with any court order, law or legal process, including responding to any government or regulatory request.

  • To enforce or apply our terms and conditions and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Third Party Transaction-Level Data: If you visit the Site from a third-party website, the third-party website may be able to access select information from your individual transaction information. In order to track and credit your transaction the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party website to the Site. Any transactions made on the Site while such a code is active will be reported back to the third party website. We will only report non-Personal Information to these websites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party websites that will allow them to personally identify you.

 

Links to Third Party Site : Our Site, sites we operate, and unaffiliated sites, display interest-based advertising and contain certain links to third party websites, such as our vendors’ websites and links to other websites intended to facilitate our customers’ shopping experience, such as Google Translate. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy notice of each website you visit. Links to third party websites are provided solely for your convenience and any submission of data to such websites shall be at your sole risk.

 

Catalog Requests : When you request a catalog from us, we may share your name and postal address with a third party fulfillment company for the purpose of sending you the requested catalog

 

Law Enforcement and Protection of Users: To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud, or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law

 

AFFILIATE PROGRAMS : Tekpc Solutions is an affiliated partner with Amazon for shipping of its products. We use the payment method of Amazons and all the payments will be made on amazon’s gateway. Also the product will be shipped through amazon.

 

CHILDREN AND PRIVACY : Our Website is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will work to delete that information

 

SECURITY : We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering and order status. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number.The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

 

CORRECTIONS/INFORMATION; REMOVAL/OPT-OUTI : f your name, email or postal address, telephone number or other personal information changes, you may update, correct or omit the relevant information by contacting us at contacts @tekpcsolutions.com. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at contacts@tekpcsolutions.com, sending a letter to: TekPC Solutions , Inc 100 Franklin Square, Drive Suite 201, Somerset, New Jersey 08873 or by clicking on the unsubscribe link within any marketing e-mail you receive from us. If you no longer wish to receive our catalog, you may email us at contacts@tekpcsolutions.com or send a letter to: 100 Franklin Square, Drive Suite 201, Somerset, New Jersey 08873.

 

CONTACT INFORMATION : If you have any questions or concerns about this Privacy Policy, please e-mail us at contacts@tekpcsolutions.com or send a letter to 100 Franklin Square, Drive Suite 201, Somerset, New Jersey 08873

 

BUSINESS TRANSFER : We may transfer or assign any customer information, including Personal Information, owned, under the control of, or received by the Company or its affiliates, in connection with a merger, divestiture, stock sale, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding.

 

LIMITATIONS ON LIABILITY : In no event will TekPC Solutions , inc. Or its parent, affiliates, employees, agents, officers, directors, licensees or any party involved in creating, producing or delivering the site or its products or services be liable in any manner whatsoever for any incidental, consequential, indirect, special or punitive damages arising out of your access, use or inability to use the site, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure (including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay, or loss of the use of the site). The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if TekPC Solutions , inc. Or its affiliates or any other party has been advised of the possibility of such damages. You acknowledge, by your use of the site, that your use of the site is at your sole risk. Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you, and you may have rights additional to those contained herein.

 

CHANGES TO OUR PRIVACY POLICY : It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the privacy policy. You are responsible for ensuring we have an up-to-date active and a deliverable e-mail address for you, and for periodically visiting this privacy policy to check for any changes.

 

Privacy Policy for technical advice or on-site support: : We are authorized reseller of HP, LENOVO and AVG and we just their products. We want to clear one thing that we are not brand owner, we are an authorized partner of the Brand Owners. We recommend our customers that if the product is under warranty, call the customer support services provided by brand owners.

 

In the case, if the product is not under warranty we provide a paid on-site support. At the time when you purchase products from us, we help you in installation and setup for FREE. After this we provide you a paid on-site support.

 

INFORMATION COLLECTION AND USE : TekPC Solutions’ Support is the sole owner of the information collected through the web site/phone/email. We will not sell or rent this information to others in ways different from what is disclosed in this policy. TekPC Solutions’ Support collects information from the users by the phone, chat and emails only. We will ask you personal information when we need or allows us to contact you. In order to use the TekPC Solutions’ Support Service and the toolbar user must first complete the registration form. During registration a user is required to give user contact information (such as First and Last name, e-mail address, Postal address, Personal identifier etc.). TekPC Solutions’ Support will use your contact details to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service.Payment Information if the user registers to use the Service provided by TekPC Solutions’ Support , we will collect credit card information, and other payment information necessary to complete a payment from users. TekPC Solutions’ Support may use a third party to process and verify credit cards for billing purposes. This requires us to share user name, credit card number, expiration date and billing address with the credit card processing company. When processing a payment transaction, TekPC Solutions’ Support will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing.

 

On-site Support: TekPC Solutions offers on-site support in which our technician will visit at customer’s place to fix the issue within same or 1 to 2 business days. The time depends on the distance of the customer’s place from our nearest service center. We will clear the entire scenario over the phone with the customer that how much time will technician take to reach their place.Types of Information TekPC Solutions Collects: TekPC Solutions never collect credit card information, and other payment information over the phone.TekPC Solutions use third party payment processing, payment gateway transactions to process and verify credit cards on our behalf.Cookies: A cookie is a message given to a Web browser by a Web server. The browser stores the message in a text file. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. Usage of a cookie is in no way linked to any personally identifiable information while on our site and cannot infringe the privacy of our customers. Log Files We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.

 

SUBSCRIBER (USER) COMPUTER INFORMATION:

 

Sharing : We will share aggregated demographic information with our partners and advertisers. This is usually not linked to any personal information that can identify any individual person. Surveys & Contests From time-to-time our toolbar requests information from user via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this toolbar and the TekPC Solutions’ Support service.Children’s Online Policy No part of our website is structured to attract anyone under the age of 16. Consistent with the Children’s Online Privacy Protection Act, we do not collect or maintain information at our website from or selling products to those we actually know are under the age of 16. Please ask your parent or guardian to assist you in using our services if you are under the age of 16.

 

SECURITY : This Web site takes every precaution to protect information of users. When a user submits sensitive information via the Web site, user information is protected both on-line and off-line. When the customer purchases any services or product from us they need to enter their credit card information in the payment form, which is also completely secured. When a customer, enter the credit card information, the information is encrypted and is protected with the best of the encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers becomes locked, as opposed to un-locked, or opens, when User is just ‘surfing’. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted to ask personally identifiable information. Our employees use password-protected screen-savers when they leave their desk. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies is added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment. In situations that are required by law, we may disclose some information about our users to law-enforcing officers.

 

SUPPLEMENTATION OF INFORMATION :  In order for this toolbar to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from Third party sources. For example, to determine our user’s creditworthiness, we may use their name and other related information to request a credit report. Once we determine user’s creditworthiness, this document is destroyed.

 

Special Offers : We send all new members a welcoming e-mail to verify password and login name. Established members will occasionally receive information on products, services, special deals, and newsletters.Correction/Updating Personal Information: If User personally identifiable information changes (such as user zip code), or if a User no longer desire the Service, we will endeavor to provide a way to correct, update or remove User personal data provided to us. This can be done at the Profile page. Notification of Changes -TekPC Solutions’ Support reserves the right to update this privacy policy at any time by posting changes online without notice to you. The most current version of the Privacy Policy can be reviewed by clicking on the “Privacy Policy” hypertext link located on our Web site http://www.tekpcsolutions.com/ It is your responsibility to refer to this Privacy Policy before submitting any information on the website. Submitting your information after such changes to the Privacy Policy constitutes acceptance of those posted changes.If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify user via e-mail. We will use information in accordance with the privacy policy under which the information was collected.

The Privacy Policy contained herein became officialy effective Jan 6th, 20014. Tekpc Solutions

 

Email:sales@tekpcsolutions.com